Help center

How can we help?

The most common questions, by topic. Didn't find it? Support answers on WhatsApp, Monday to Friday, 9am to 6pm (Brasília time).

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Getting startedPosting and schedulingEditor and AIPlans and payment

Getting started

Do I need to pay to start?

No. The free account connects one page and posts once a day. A plan comes in when you want more pages, variations and edits.

How do I connect my Instagram page?

In Accounts, tap Connect profile and authorize with Meta. The account must be Business or Creator and linked to a Facebook Page.

Can I connect TikTok and YouTube?

Yes: in Accounts, pick the network and authorize. Posting goes out through each one's official API.

Posting and scheduling

How do I post the same video on several pages?

In Publish, pick the videos, select the pages and the time. Turn on per-account variation so each page gets a different version.

Can I schedule the whole week?

Yes. Pick several videos and the interval between them: the dashboard builds each page's sequence and shows everything in the Schedule.

Does it post Stories and carousels?

It posts Reels, Stories, photos and carousels on Instagram.

Editor and AI

Do I need to install anything?

No. The editor runs in the browser, with a timeline, text, captions, effects and transitions.

How does the AI edit for me?

Connect Claude, ChatGPT or Cursor with a key from Settings. You ask by message and watch the edit happen in the editor. Creating and editing through AI is on Pro and Agency.

Plans and payment

How do I pay?

In Brazil, recurring card or PIX. Outside Brazil, card in US dollars.

Can I cancel anytime?

Yes, from the screen itself, without talking to anyone. Access continues until the end of the paid period.

What if I don't like it?

You have 7 days after subscribing to ask for a refund, by email or WhatsApp.

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